Community Health of Central Washington Online Privacy Statement
Effective Date: 06/30/2026
Community Health of Central Washington (“CHCW”, “we”, “our”, or “us”) is committed to protecting your privacy. This Website Privacy Notice explains what information may be collected through our website, how it is used, and your choices regarding that information.
Information We Collect
Our website is intended to provide information about our services and offer access to forms and resources.
We collect personal information only when you voluntarily provide it through:
- Microsoft Forms linked from our website (such as contact requests, inquiries, or other submissions)/
- Downloadable forms that you choose to complete and submit to us using the instructions provided on the form.
The information you provide may include your name, contact information, mobile phone number, and any other information you choose to submit.
How We Use Your Information
Information submitted through our website is used only for legitimate healthcare operation and business purposes, including:
- Responding to your questions or requests.
- Scheduling or coordinating healthcare services.
- Following up regarding services, programs, or referrals.
- Processing information you voluntarily submit.
- Improving our services and communications.
We do not sell or rent your personal information beyond service providers (e.g. those directly involved in delivering messages such as messaging vendors, telecom providers, etc.), and mobile numbers will not be used for unrelated marketing without consent.
Text Messaging Communications
If you voluntarily provide your mobile phone number and consent to receive SMS and/or RCS text messages from CHCW, we may send text messages regarding your healthcare services, such as appointment reminders, care coordination, referrals, billing notifications, patient education, or other healthcare-related communications.
Message frequency may vary depending on your care and communication preferences. Message and data rates may apply based on your carrier’s plan.
You may opt out of receiving text messages at any time by replying STOP to any text message. For assistance, reply HELP or contact your clinic directly.
Your mobile phone number and SMS and/or RCS consent will not be shared with, sold to, or used by third parties or affiliates for their own marketing or promotional purposes.
Protection of Your Information
We maintain reasonable, administrative, technical, and physical safeguards designed to protect the information submitted through our website from unauthorized access, use, alteration, or disclosure.
External Links
Our website may contain links to third party websites for your convenience. CHCW is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy notices of any website you visit.
Notice Regarding Health Information
Please do not submit sensitive medical information through website contact forms unless specifically instructed to do so. If you need to discuss your healthcare, medical condition, or treatment, please contact your care team directly or use an approved method of communication, such as the patient portal or by calling your clinic.
Information submitted through our website may not become part of your medical record unless it is necessary for your care or otherwise required by law.
Your Choices
Providing information through our website is voluntary. You may choose not to submit information online and instead contact us by telephone, mail, or in person.
Changes to This Privacy Notice
We may update this Website Privacy Notice from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Website Privacy Notice or how information submitted through our website is handled, please contact:
Community Health of Central Washington
Privacy Officer
501 S. 5th Ave, Yakima WA 98902
Phone: 509-424-4289
Email: Integrity@chcw.org
